How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

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Do you allow wildcard subdomains so that anything.mydomain.com points to mydomain.com?

Yes we do. Simply contact the support department after your account is setup and they will...

Do you accept international credit cards or debit cards?

Yes, we accept all international credit cards and debit cards. We even accept virtual or prepaid...

How long does it take for my account to be set up?

Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on...

Will I be able to upgrade or downgrade my package any time?

Yes. You can do this easily without interrupting your services just by logging a ticket at our...

Do you accept international customers, orders and domains?

Yes, we run an international company / business and we are very pleased to have customers from...