How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

Was this answer helpful?

 Print this Article

Also Read

Do you have a money back guarantee?

Yes we do. We offer a 30 day money back guarantee on all accounts. Within 30 days, you can...

Do you accept all payment methods ? If not what options do I have?

Yes we accept all major credit cards, debit cards, Paypal, Bank Transfers (in some countries) and...

Will I have unlimited access to update my web site pages or domain names?

Yes, you will have unlimited access to your account using your username and password, 24-hours a...

Will I get any Free SSL certificate? Or can you install a paid SSL certificate for me?

Yes, we provide FREE self-signed certificates to all our customers. These works just like any...

Do you provide FREE trial of your web hosting services?

No, but we offer 30 Day Money Back Guarantee so if you are not satisfied with our hosting...