How long does it take for support questions to be answered?

All queries or tickets are normally answered within few hours or less. It is usually much faster – often within few minutes. We also guarantee that all tickets will be answered within 24 hours.

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Do you allow wildcard subdomains so that anything.mydomain.com points to mydomain.com?

Yes we do. Simply contact the support department after your account is setup and they will...

Will I have unlimited access to update my web site pages or domain names?

Yes, you will have unlimited access to your account using your username and password, 24-hours a...

Will I get any Free SSL certificate? Or can you install a paid SSL certificate for me?

Yes, we provide FREE self-signed certificates to all our customers. These works just like any...

Can you migrate/move my web site for me from my existing host for FREE?

Yes, we can do this for you for FREE. Simply contact our support department with the following...

How long does it take for my account to be set up?

Normally instantly but may take up to 24 hours if we have to perform any manual fraud checks on...